Platform · Field operations

Field capture that survives the field

Stock condition surveys, live and demo-ready today. Surveyors capture everything offline — components, HHSRS issues and photos — in basements, stairwells and dead-signal estates. Nothing is lost, nothing overwrites the master, and nothing reaches the live record until it passes QA. The same engine is built to run any inspection you need.

app.havenams.com/surveys
Asset overview

Surveys accepted

1,284+12.4%

Decent Homes compliant

94.2%+1.8%

HHSRS Cat 1 open

7−3

Awaiting QA

231.2d avg

Surveys synced

7,940 9.1%
JanFebMarAprMayJunJulAugSepOctNovDec
Offline captureAvailable now

Capture anything offline

The device is the source of truth during fieldwork. Open, answer, photograph and draft with no connection — then sync when signal returns.

  • Works with no signal

    A template-driven survey runs entirely on-device — no connection required to capture a thing.

  • Drafts & photos survive restart

    Close the app, lose battery, come back tomorrow — your in-progress survey is exactly where you left it.

  • Required-vs-observed prompts

    A missing CO or smoke alarm raises a pre-filled issue on the spot, so safety gaps are never quietly skipped.

9:41
All surveys

Flat 12, Hawley Court

Services & safety

5/8

Boiler / heating condition

Fair

Electrical installation condition

Good

CO alarm fitted & working

Required where combustion appliances are present.

CO alarm missing or not working Raise issue

Smoke alarm fitted & working

Fire door self-closer functioning

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EvidenceAvailable now

Evidence bound to the record

Photos attach to the exact question, component or issue they evidence — never a loose gallery. Provenance travels with every image.

  • Photos tied to the record

    Each photo is parent-linked to its question, component, issue or access event — traceable forever.

  • Named-user provenance

    Captured-at and uploaded-at timestamps, the surveyor and the device travel with every record.

  • Embedded in the report

    Photos appear in the PDF beside the record they evidence, and in the structured export by stable key.

9:41
All surveys

Flat 12, Hawley Court

Kitchen

3/8

Kitchen 1

Condition

Fair

Observed remaining life

6 yrs

Estimated renewal year

2031

Notes

Worktop edges swelling near sink.

1 photo · queued
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HHSRS & QAAvailable now

Issues, HHSRS & the QA gate

Every defect is a typed issue record. Surveys are point-in-time snapshots — they only update the live master after an independent reviewer accepts them.

  • Issue-level HHSRS

    Category 1 / Category 2 hazards with controlled reason codes, linked to the component and the question that raised them.

  • No silent overwrite

    Master-version conflict control blocks and logs any push that would clobber a changed record.

  • Maker-checker QA

    Accept or reject with comments. Rejections return to the surveyor editable; acceptances promote to the live record and the export.

9:41
All surveys

Flat 12, Hawley Court

Issues & HHSRS

7/8
!HHSRS· Category 1ISS-0042

Bathroom 2 — north wall

Investigate & treat damp / mould

!Urgent review· Cat 1 concernISS-0043

Kitchen 1 — combustion

CO alarm missing — fit immediately

!RepairISS-0044

Kitchen 1 — worktop

Renew worktop run

Add issue
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One engine, every inspection

Stock condition today — any inspection next

Rigid systems take too long to change, so operations and the in-house team drift apart. Haven AMS captures from a versioned question set, so the same offline, evidence-led, QA-gated flow extends to the next inspection without waiting for a rebuild.

Available now

Stock condition surveys

The flagship module, live and demo-ready: components, HHSRS, Decent Homes, damp & mould severity and the required-vs-observed safety checks — captured offline, QA-gated, reconciled.

On the roadmap

Fire risk assessments (FRAs)

Block and communal fire safety, captured against the building hierarchy with actions tracked to evidence — the same offline, evidence-led pipeline as a question set.

On the roadmap

Monthly housing inspections

Recurring estate and communal checks on a schedule, so the routine inspection is logged, evidenced and reportable instead of living in a spreadsheet.

On the roadmap

Before & after repairs

Paired before-and-after evidence that proves a repair was completed to standard — photos, timestamps and named-user provenance bound to the property.

On the roadmap

Your inspection type

Because capture is template-driven from a versioned question set, a new inspection is a configuration — not a months-long change request that arrives after the rules have moved again.

See offline capture survive the field

We'll go offline mid-survey on a real batch of your stock — and show nothing is lost, nothing is overwritten, and everything reconciles.