A controlled flow from the field to the source of truth
Each module does one job well — and together they guarantee that every survey is captured offline, evidenced, reviewed and reconciled before it ever touches the live record.
Surveys accepted
Decent Homes compliant
HHSRS Cat 1 open
Awaiting QA
Surveys synced
Assign
Pre-load
Capture offline
Sync
QA gate
Output
Four surfaces, one platform
Every main area of the app has its own home — dive into the one that matters to your team.
Field operations
Stock condition surveys today — and any inspection the same offline engine runs.
ExploreAsset register
Property, block and component as durable, effective-dated records.
ExploreCompliance
Evidence-led programmes, certificate drill-through and a controlled denominator.
ExploreReporting & analytics
Dashboards, the No Access report and Power BI–ready, reconciled feeds.
ExploreThe survey-to-output flow, in seven modules
Live and demoable now — each module does one job well, and together they guarantee every survey is captured offline, evidenced, reviewed and reconciled before it touches the live record.
Offline survey capture
A template-driven survey engine that runs fully offline. Conditional routing, count-driven components, required-vs-observed prompts and submit-time validation.
- Versioned question sets — swap the JSON to run gas, EICR, FRA or damp inspections
- Counts drive child records (Bathrooms = 2 → Bathroom 1 & 2, automatically)
- Required-vs-observed logic raises a pre-filled issue in one tap
- Submit-time validation blocks incomplete or invalid surveys before QA
Flat 12, Hawley Court
Services & safety
Boiler / heating condition
Electrical installation condition
CO alarm fitted & working
Required where combustion appliances are present.
Smoke alarm fitted & working
Fire door self-closer functioning
Evidence & photos
Photos are bound to a specific question, component, issue or access event — never a loose gallery. Captured and uploaded timestamps, user, device and caption travel with every image.
- Downscaled on capture, queued, and shown as pending thumbnails
- Uploaded to secure blob storage on sync, stamped with upload time
- Embedded in the PDF beside the record they evidence
- Parent-linked so evidence is always traceable to its source
Flat 12, Hawley Court
Kitchen
Kitchen 1
Condition
Observed remaining life
Estimated renewal year
Notes
Worktop edges swelling near sink.
Poor-network sync & conflict control
A robust queue with retry and resume that drains automatically when you reconnect — with a no-silent-overwrite guarantee at its core.
- Master-version compare blocks pushes that would overwrite changed data
- Every conflict is logged as an auditable sync event
- Pending and failed items surfaced to surveyors and managers
- Sync completeness distinguishes response, photo, partial and failed
Surveys accepted
Decent Homes compliant
HHSRS Cat 1 open
Awaiting QA
Surveys synced
HHSRS & issue-level records
A property-level HHSRS summary plus individual issue records with unique IDs. One hazard can spawn several issues, each independently tracked.
- Category 1 / Category 2 hazards with controlled urgent-review reason codes
- Issues link to a component instance and the question that raised them
- Repair, HHSRS, urgent, damp/mould, access and data-quality types
- Category roll-up on the review step and in the report
Flat 12, Hawley Court
Issues & HHSRS
Bathroom 2 — north wall
Investigate & treat damp / mould
Kitchen 1 — combustion
CO alarm missing — fit immediately
Kitchen 1 — worktop
Renew worktop run
QA & maker-checker
An explicit quality gate between field and master. Submit → review → accept or reject with comments, fully audited, with no silent overwrite of the live record.
- Read-only QA review with HHSRS highlighted
- Accept promotes to the export/report source; reject returns it editable
- Every decision recorded as a QA event with attribution
- Reusable as an assurance gate for delegated partner submissions
My Surveys
Offline3 properties · pre-loaded for offline
Flat 12, Hawley Court
NW1 8RP · Camden Town
In progressFlat 4, 8 Kentish Town Road
NW5 2AA · Kentish Town
Ready offline27 Lady Margaret Road
NW5 2XH · Kentish Town
Ready offlineReports & structured outputs
A formatted PDF report and a structured, stable-key export — both generated from the same accepted data so they always reconcile.
- Eight-table export (XLSX sheet-per-table + per-table CSV)
- Referential joins by survey, issue, component and photo IDs
- Power BI / data-warehouse ready, no manual interpretation
- PDF embeds photos and the HHSRS summary per section
Surveys accepted
Decent Homes compliant
HHSRS Cat 1 open
Awaiting QA
Surveys synced
Access control & audit
Named-user, least-privilege roles with per-scope restriction. External surveyors see only their assigned properties; every action is attributed.
- Five roles with per-role landing pages and route guards
- External supplier surveyors scoped to assigned properties only
- Offline sign-in via cached identity; SSO/MFA-ready
- Audit trail across capture, photo, QA and sync events
Flat 12, Hawley Court
UPRN 100023001 · P0001772001
Components
5 recordsSee it work
One platform, one data model — the surfaces that are live today.
UPRN 100023001 · P0001772001
Surveyor Tomas Nowak · submitted 14 Jun 2026
Stock intelligence
Components
4 recordsHHSRS issues
Bathroom 2 — damp & mould
Kitchen — CO alarm missing
Stock condition surveys
LiveExploreThe offline-first capture flow — photos, components and issue-level HHSRS.
Flat 12, Hawley Court
UPRN 100023001 · P0001772001
Components
5 recordsAsset register & search
LiveExploreA live property, block & component register, keyed on UPRN.
Required
1,180
Externally managed
42
Pending review
7
Unknown
0
exceptions, not green
Gas safety (LGSR)
98%Electrical (EICR)
96%Fire risk (FRA)
91%Asbestos re-inspection
88%Lifts (LOLER)
100%Water (Legionella)
94%Compliance & safety capture
LiveExploreEvidence-led capture of the regulated risks — never false-green.
Surveys accepted
Decent Homes compliant
HHSRS Cat 1 open
Awaiting QA
Surveys synced
Reporting & outputs
LiveExploreOne accepted source → reports and BI-ready data that reconcile.
What legacy asset management platforms don't do
The capabilities that decide whether field data is trustworthy — and where most platforms quietly fall short.
| Capability | Haven AMSUs | Legacy housing AMS | Generic CMMS / inspection apps |
|---|---|---|---|
| Full offline field capture (no signal) | |||
| Survives app restart on-device | |||
| No-silent-overwrite conflict control | |||
| PDF + structured export from one source | |||
| Issue-level HHSRS (Cat 1/2, reason codes) | |||
| QA accept/reject gate before live update | |||
| Named-user audit on every action | |||
| Template engine for any inspection type | |||
| Evidence-led compliance denominator | |||
| Installable PWA — no app store |
Every capability, with its real status
We tell you what's live, what's in delivery and what's on the roadmap — the same clarity we put behind every number we report. No false-green here either.
Stock condition surveys
The offline-first capture flow — live today.
- Offline survey capture with photos, persists across restartsAvailable now
- Template-driven question sets + no-code Survey Builder (multi-survey library)Available now
- Conditional routing, count-driven components, submit-time validationAvailable now
- Pre-loaded packs with checksum & version; external-supplier batch accessAvailable now
- Issue-level HHSRS — Category 1/2, controlled reason codesAvailable now
- No-access close-out with reason & evidenceAvailable now
- Pre-populated revalidation from the prior accepted surveyIn delivery
Evidence & photos
Every photo bound to the record it evidences.
- Camera capture + library upload (e.g. call-attempt screenshots)Available now
- Auto timestamp, GPS location & geofence distanceAvailable now
- Low-quality flagging; private storage with short-lived signed URLsAvailable now
- Parent-linked to a question, component, issue or access eventAvailable now
Asset register & search
A live property, block & component register with authoritative addresses.
- Property, block & component records (units linked to their block)Available now
- Full-text search by address, UPRN, postcode or referenceAvailable now
- UPRN-keyed properties with map coordinates from OS Open UPRNAvailable now
- Council block lists exploded into individual surveyable unitsAvailable now
- Map per property; one-click Excel (.xlsx) exportAvailable now
- Confidence labelling (verified vs unverified records)Available now
- USRN (street) + TOID (building) identifiers carried through to exportIn delivery
Compliance & safety capture
Evidence-led capture of the regulated risks — never false-green.
- HHSRS Category 1/2 hazards with controlled reason codesAvailable now
- Awaab's Law damp & mould severity gradingAvailable now
- Required-vs-observed safety alarms (a shortfall raises an issue)Available now
- Certificate / evidence document store linked to the assetIn delivery
QA, sync & assurance
A maker-checker gate and a no-silent-overwrite sync.
- Submit → QA accept/reject with comments, fully auditedAvailable now
- No-silent-overwrite conflict control (master-version compare)Available now
- Offline queue with retry; dead-lettered items surfaced for actionAvailable now
- Reconciliation report — every survey returns data + components + imagesAvailable now
- Named-user RBAC, least-privilege, per-scope restrictionAvailable now
- Audit trail across capture, photo, QA & sync eventsAvailable now
Reporting & outputs
One accepted source → reports and BI-ready data that reconcile.
- Stable-key structured export (Power BI / warehouse ready)Available now
- PDF report + CSV + XLSX from a single accepted sourceAvailable now
- No Access report — properties stuck, 1 / 2 / 3+ repeat-visit bucketsAvailable now
- Issues / HHSRS portfolio dashboardAvailable now
Data residency & isolation
UK-resident, and isolated per council.
- Dedicated UK-region instance per council — no shared tenancyAvailable now
- UK data residency — Supabase London (eu-west-2)Available now
- Private photo storage; row-level security; signed-URL readsAvailable now
Want the deep dive?
We'll walk your team through the flow end-to-end on a real batch of your stock.